Información sobre Colombia

• 1. What do I need to provide services in the plants?

  Protisa Colombia SA - Gachancipa.
  Every Tuesday at 7:30 a.m.
  Reserve your quota for the training 24 hours in advance to the following emails: ppsiseco@softys.com, brenda.ibarra@softys.com and yramirez@softys.com

  Drypers Andina SA - Santander de Quilichao.
  Every Tuesday and Friday at 8:00 am.
  Reserve your quota for the training 24 hours in advance to the following email: blopez@softys.com

  ARL, Pension and EPS parafiscal pay sheets must be attached

  Once you complete the course, you will be given a card that you must present to enter the plant.

• 2. What PPE do I need to enter the plant?

  It depends on the area you visit or the place where the service will be provided.

  CONVERSION: Safety boots. Reflective vest. Auditive protectors. Coping. Glasses.

  CEDI: Safety boots. Reflective vest. Auditive protectors. Helmet.

  WAREHOUSES AND WAREHOUSE: Safety boots. Reflective vest. Auditive protectors.

  MANUFACTURE: Safety boots. Reflective vest. Auditive protectors. Coping. Glasses.

  PATIO DE RACORTES: Safety boots. Reflective vest.

  WWTP: Safety boots. Reflective vest. Auditive protectors.

• 3. What do I need so that my invoice for the goods delivered or services rendered is received and posted?

  Services:
  - For the billing of services, only invoices that have the number of the purchase order and acceptance sheet of HAS services will be accepted. If the invoices do not have this information, they will not be processed and must be filed with a new date.
  -It is important that the settlement form and evaluation of the service is completed with the applicant simultaneously.
  Via electronic billing to the following emails:
  PROTISA COLOMBIA SA:RecepcionFEprotisa@softys.com
  DRYPERS ANDINA SA: RecepcionFEdrypers@softys.com
  Merchandise:
  - For the delivery of materials, spare parts and / or goods are only received with the copy of the invoice or referral.
  -Don't forget that Protisa Colombia SA is a special permanent free zone, so for the entry and delivery of goods it will be necessary to present a physical copy of the invoice to legalize the entry and generation of the goods movement form.
  - When the material is delivered with a referral due to the closing of the billing, please bear in mind that you must also file a copy of the invoice in the free zone for the legalization of the entry.

  Observation: : If you still do not have electronic invoicing, the invoices must be filed at the filing points:
  - Reception of Tissue Plant: Km 45 north highway via Bogotá to Tunja, San Martin sidewalk, Gachancipa
  - Reception of Personal Care Plant: Km 2 via San Julián el Paraíso industrial park, Santander de Quilichao
  - Commercial Office: 134 Street #783, 5th floor, Office 151, Altos del Bosque Building, Bogotá.

• 4. Who should I request the HAS number from?

  The HAS number must be requested from the person who received the service

• 5. When is your accounts payable closure?

  Our closure is 5 business days before the last day of the month, in December you must confirm it with an official from the purchasing area

• 6. Who should I contact to confirm if the invoice is registered and / or to know the payment schedule of my invoice or to request payment supports for them?

  The invoice payment date runs from the date of receipt of the invoice and not from the invoice date.

  You must send an email to Accountancy: acontabilidad.colombia@softys.com Informing the invoice number, name and Nit number of the company.

  They will confirm you within a period of no more than 3 business days

• 7. Who should I contact to find out the payment schedule for my invoice or to request payment support for them?

  You must send an email to Treasury, to ornela.rodriguez@softys.com, relating invoice numbers, name and Nit of the company you represent.

  They will confirm you within a period of no more than 3 business days

• 8. Who should I request the withholding certificates from?

  You must send an email to rrodriguezm@softys.com specifying the name and Nit of the company you represent.

  They will confirm you within a period of no more than 3 business days

• 9. Who should I contact to update supplier data?

  You must contact purchasing department.