Information about Brazil

• 1. What do I need to provide services in the plants?

  Integration: All service providers hired by the company must be integrated to the security team according to the schedules described below. In emergency situations, the integration must be carried out by the manager who requested the contracting of the service.

  • Caieiras: Monday and Wednesday from 9 am to 10 am;
  • Mogi das Cruzes: Tuesdays and Thursdays at 8 am;
  • Guaíba: According to demand;
  • Recife: According to demand;
  • Lapa: Integration is not necessary because it is not a factory.

  The integration should take place the first time that the employee will provide services to CMPC Improvements, and will be valid for 1 year. When the employee does not attend the integration and it is necessary to schedule another date for the same, the company must send an email to access.melhoramentos@ddestra.com.br with full name and CPF of the employees requesting a new date for Integration.

• 2. What PPE do I need to enter the plant?

  With the PPE's below it is possible to access all areas of the unit:

  • Safety glasses.
  • Safety shoes.
  • Hearing protection.
  • Helmet.

• 3. What do I need so that my invoice for the goods delivered or services rendered is received and posted?

  For services, the services provided must be in accordance with what was contracted, the purchase order number must be on the invoice.

  For materials, after materials are received and conferred, the invoice must have the number of the purchase order and must send the XML to the e-mail nfe@cmpc.com.br

  For Freight, you must send the information below:

  • XML and PDF the CT-e for the e-mail nfe.mp@cmpc.com.br;
  • Send XML in order of execution, Delivery, Redelivery, Return (Never send redelivery and return XML before delivery);
  • It is mandatory to mention the occurrence of redelivery and return in the Observation field of the CT-e / NF of services when collecting freight;
  • Freight Collection via Service Tax Note:
  • Send XML of Service Tax Note (NF) + PDF to nfe.mp@cmpc.com.br;
  • The access code of the NF of origin must be mentioned in XML and in PDF the Fiscal Note of Services;
  • Original voucher tickets must follow the procedure for sending to TIVIT;
  • It is essential to use NOTFIS for the conference and issue of the NF of services. Register the e-mail nfe.mp@cmpc.com.br on the City Hall's website to send the XML.

• 4. Who should I request the HAS number from?

  The HAS number must be requested from the person who received the service

• 5. Who should I contact to confirm if the invoice is registered and / or to know the payment schedule of my invoice or to request payment supports for them? o

  With the Accounts Payable department ContasaPagar@cmpc.com.br and confirm the payment schedule is for the next date. Otherwise, contact the requestor for the service and / or material.

• 6. Who should I contact to find out the payment schedule for my invoice or to request paid support for them?

  You should contact Accounts Payable Department ContasaPagar@cmpc.com.br and confirm that the payment schedule is for the next date. Otherwise, contact the requestor for the service and / or material.

• 7. Who should I request the withholding certificates from?

  You must contact the accounting area, at the email of Katia Ana Pereira kapereira@softys.com and Vanessa Siqueira de Carvalho vscarvalho@softys.com.

  They will confirm you within 5 business days

• 8. Who should I contact to update supplier data?

  You must send an email to fiscal@cmpc.com.br with a copy to the responsible buyer and the data for updating.